What to avoid?

Do not approach customer service right away to request replacements. Take your time, study the techniques, and remember that you usually have 24 hours to verify the logs/accounts.

If you submit negative feedback without first contacting support, you will be blacklisted and will not be eligible for replacements or refunds.

Do not bombard customer service with queries; instead, let them respond one at a time.

Do not contact support until you have excellent screenshot proof. Video proofs would greatly simplify the work.